RMS France (“RMS France”, “we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

·        EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679)

·        French data protection laws

·        International privacy and security standards

By using our website or services, you agree to the practices described in this Privacy Policy.

 

Company Name: RMS France
Website: www.rmsfr.com
Email: info@rmsfr.com
Phone: +33 7 46 33 22 00
Address: Caen 14000, France

RMS France acts as a Data Controller for personal data collected through its platform.

 

We may collect and process the following categories of personal data:

·        Name, company name, job title

·        Email address and phone number

·        Billing and payment details

·        Account login credentials

·        Customer support communications

·        IP address

·        Browser type and device information

·        Operating system

·        Log files and usage data

·        Cookies and similar tracking technologies

·        Restaurant configuration data

·        Order, reservation, and transaction data

·        Staff and role-related information (where applicable)

 

We process personal data for the following purposes:

·        Providing and operating RMS France services

·        Account creation, authentication, and management

·        Payment processing and invoicing

·        Customer support and communication

·        Improving platform performance and user experience

·        Legal, regulatory, and compliance obligations

·        Security, fraud prevention, and system integrity

 

We process personal data based on:

·        Contractual necessity – to deliver our services

·        Legal obligations – accounting, tax, and regulatory compliance

·        Legitimate interests – service improvement, security, and analytics

·        Consent – where required, such as marketing communications

You may withdraw consent at any time where processing is based on consent.

 

We do not sell personal data.

We may share data only with:

·        Trusted service providers (payment gateways, hosting, SMS providers)

·        Legal or regulatory authorities when required by law

·        Business partners strictly for service delivery purposes

All third parties are contractually bound to comply with GDPR and data protection requirements.

 

Where data is transferred outside the European Economic Area (EEA), RMS France ensures:

·        Adequate protection measures

·        Standard Contractual Clauses (SCCs)

·        Compliance with GDPR cross-border transfer rules

 

We retain personal data only for as long as necessary:

·        To fulfill contractual obligations

·        To comply with legal requirements

·        To resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

 

RMS France implements appropriate technical and organizational security measures, including:

·        Secure servers and encrypted connections

·        Access controls and role-based permissions

·        Regular system monitoring and backups

·        Data integrity and confidentiality safeguards

Despite best efforts, no system can be guaranteed 100% secure.

 

We use cookies to:

·        Enable core website functionality

·        Improve performance and user experience

·        Analyze website usage

You can manage or disable cookies through your browser settings. Some features may not function properly without cookies.

 

As a data subject, you have the right to:

·        Access your personal data

·        Correct inaccurate or incomplete data

·        Request data deletion (“right to be forgotten”)

·        Restrict or object to processing

·        Data portability

·        Withdraw consent at any time

·        Lodge a complaint with a data protection authority (CNIL in France)

Requests can be sent to info@rmsfr.com.

 

RMS France services are not intended for individuals under the age of 16.
 We do not knowingly collect personal data from children.

 

Our website may contain links to third-party websites or services.
 We are not responsible for their privacy practices or content.

 

RMS France reserves the right to update this Privacy Policy at any time.
 Changes become effective upon publication on the website.

Continued use of the services constitutes acceptance of the updated policy.

 

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

📧 info@rmsfr.com
📍 Caen 14000, France
📞 +33 7 46 33 22 00

 

Last updated: January 2026